Frequently Asked Questions

The FAQ (Frequently Asked Questions) information was provided for common questions you may have. This section will be enhanced as more input is received from our users.
Before contacting for support, please check this section. If the information you seek is not present here or you have suggestions for other items, please provide your input, using the contact form.

ARC+ EXEcutive is available for download through the Downloads page. Please select your choice, fill-up a form and the the download will be available immediately.

Install ARC+ EXEcutive and use it to familiarize yourself with it and see if it provide a solution to your daily tasks and needs. If you are satisfied with ARC+ EXEcutive and wish to continue and use it, Order a license through the Order page.

After you downloaded and installed ARC+ EXEcutive, you have 3 ways of using it:

  1. Demo version - you need to do nothing. You can use the software indefinitely with the limits that you cannot print or save your drawings. 
  2. Trial version - You can request a 30 days trial for full functioning application by selecting the "Activate Trial Version". 
  3. Full version - After you evaluate ARC+ EXEcutive and decide to purchase it, you need to purchase the software - check Order for the various options.

There are 3 main choices to stay current with ARC+ EXEcutive:

  1. Purchase a 12-month update license. This choice will grant you the right to update and upgrade your software to the current version, as long as you maintain this license. To protect your investment you should consider renewing your update license prior to its expiration.
  2. Purchase an upgrade license. In this case you chose when to upgrade to the current version and the cost will depends on how old is your current version:
    • If your software is one of the last 2 version.
    • If your software is 3 or more versions behind. 
  3. Purchase a new license - this case should only apply if you don't have a proof of purchase or ownership of your software.

Option 1 is the ideal one since it provides you with enhancements and new releases.

Yes, a network license is available as an option when you purchase products packs of 5 licenses or more.

When you order your 5 pack (or more) license, you have an option to select a standalone or network license with indication of their added cost. Check your cart for the final price.

An  update license is an annual subscription that is in effect for twelve (12) months.

When you purchase a maintenance license, you will be entitled to receive updates and upgrades. When new updates become available, you will be able to install them and keep your software current. An update license includes an upgrade rights, so you will be entitled to install and use new versions of the same products you initially purchased, as they become available. Note that the maintenance license covers only your purchased products (E.g., new version of Pro if you purchased the Pro version).

For example, you purchased ARC+ EXEcutive 2010. Later, a new release will be available with support of a newer DWG format. If you purchased a maintenance license you will be able to download and use the new release. When a new version is introduced, say ARC+ EXEcutive 2013, you will be able to install that version and you won't need to purchase an upgrade.

Quantity and enterprise pricing are available.

Please contact us for more information.